Program Application


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    For more than three decades, Obagi Medical® (“Obagi” or “we”) has been transforming the skincare industry with medical-grade skincare for every skin type, tone, and concern. We are among an elite few that transform all skin types and tones with medical-grade skincare. In addition to being formulated with the purest, most potent and most effective ingredients, our portfolio of products are dermatologist tested and physician endorsed.

    Obagi is proud to offer a new program, the ProAffiliate Program (the “Program”), to select US based professional accounts (“Affiliate” or “you”) to further expand and grow their business, and to help offset some of the operational needs required to maintain and operate an e-commerce platform. By participating in the Program, Affiliate will be able to offer online ordering functionality to its patient base and continue to generate profit margin for online sales made by patients without the need to invest in the additional overhead needed to support this sales channel, by leveraging Obagi’s existing operational infrastructure for a service fee.

    PROAFFILILATE PROGRAM TERMS & CONDITIONS

    For more than three decades, Obagi Medical® (“Obagi” or
    “we”) has been transforming the skincare industry with medical-grade skincare
    for every skin type, tone, and concern. We are among an elite few that
    transform all skin types and tones with medical-grade skincare. In addition to
    being formulated with the purest, most potent and most effective ingredients,
    our portfolio of products are dermatologist tested and physician endorsed.

    Obagi is proud to offer its ProAffiliate Program (the
    “Program”) to select US based professional accounts (“Affiliate” or “you”) to
    further expand and grow your business, allow for customer convenience and
    retention, and to help offset some of the operational needs required to
    maintain and operate an e-commerce platform. By participating in the Program,
    Affiliate will be able to offer online ordering functionality to its patient
    base and continue to generate revenue through online sales made by patients without
    the need to invest in the additional overhead needed to support this sales
    channel, by leveraging Obagi’s existing operational infrastructure.

    1. Registration

    The Program is offered only to accounts who carry Obagi
    within their physical locations. Obagi reserves the right to approve or reject
    any ProAfilliate registration in its sole and absolute discretion.

    If you choose to register for and participate in the
    Program, you are solely responsible for verifying the Program meets all state,
    regulatory and board requirements and that you are in compliance with those
    requirements, as there may be certain risks in participating in the Program. Some
    states may not allow participation in this program.

    2. Affiliate Links and Coupon Codes

    Each ProAffiliate member will receive their own unique URL.
    Each URL will be automatically generated by our system and Affiliate will not be
    able to customize their unique ProAffiliate link. Affiliates may request a
    custom ProAffiliate link, which Obagi will issue at its sole discretion, by
    submitting a request to [email protected].

    Affiliate may request a QR code that will allow the easy
    sharing of its ProAffiliate link with patients. We encourage you to share your
    ProAffiliate link on your website, social media platforms, and emails to your
    patients; however publicly posting your ProAffiliate link on discount sites
    such as Groupon or chatboards such as Reddit, is strictly prohibited.

    Affiliate will also be provided with a unique coupon code
    (“Coupon Code”), that customers can enter during the checkout process in order
    to attribute their order to the respective referring Affiliate. Affiliate may
    customize the Coupon Code to its business name or other easily remembered words.
    Obagi reserves the right to deny or change Affiliate's custom Coupon Code name.

    We encourage you to share your unique Coupon Code on your
    website, social media platforms, and emails to your patients; however publicly
    posting your Coupon Code on discount sites such as Groupon or chatboards such
    as Reddit, is strictly prohibited. Obagi reserves the right to modify and
    update the Coupon Code in its sole discretion and will provide written notice
    to Affiliate if any changes are made. Affiliate may not offer any other discount
    codes or coupon codes other than Coupon Codes provided by Obagi.

    3. Service Fee and Revenue

    When any patient makes a purchase through your respective
    ProAffiliate link, Obagi will provide its operational services and
    infrastructure to process and fulfill all confirmed orders for a fee calculated
    upon 60% of the net sales generated through the Program (“Service Fee”). Net
    sales are hereby defined as the total amount of gross sales made through your
    ProAffiliate link, excluding tax charges and shipping costs, minus any
    deductions for applicable discounts, returned products/orders, refunds or
    chargebacks, or any other deductions relevant to the sales made through your
    respective storefront. Affiliate will then be entitled to the 40% margin, as it
    would have similarly received as a sale made directly through the practice
    (“Revenue”). Revenue will only be applicable for transactions that have been
    successfully completed.

    All Revenue payments will be made via Refersion, Obagi’s
    service provider who offers and maintains the Affiliate Program, and will be
    issued on a monthly basis, within 15-30 days after the close of the prior
    calendar month. Revenue status is displayed in the Program dashboard on the
    “Revenue” tab, and any previously paid Revenue will be displayed on the
    “Payment” tab. Service Fee amount is subject to review and modification by
    Obagi at any time, in its sole discretion. Revenue payments may be issued as
    either product credit towards a future Obagi order, or via direct deposit, to
    be determined in Obagi’s sole and absolute discretion.

    4. Purchases

    Patients who navigate to your unique ProAffiliate link or
    access your ProAffiliate link via your specific QR code, will be connected to
    your ProAffiliate profile for 30 days via a browser cookie (as further
    explained below), unless they clear their browser cookies, switch browsers, or
    use a different device. Any purchases made by that patient through obagi.com
    within the 30-day window will be automatically attributed to your profile.
    After the 30-day window, the patient will need to directly navigate to your
    specific ProAffiliate link again in order for you to continue earning Revenue
    on patient purchases, or continue to enter the Affiliate’s respective Coupon
    Code during the checkout process. Obagi is unable to attribute any patient
    order that was not successfully captured in the Program back to any Affiliate
    or respective profile.

    5. Browser Cookie

    Obagi uses a browser cookie to track your patients who have
    clicked on your link in order to be able to attribute the purchase to your
    profile. Patient will need to have their browser cookies enabled for Obagi to
    be able to track their purchases and attribute them back to your profile. If a
    patient doesn't allow cookies or clears their cookies, then Obagi will be
    unable to attribute the patient’s purchase to your profile. Obagi is unable to
    attribute any patient orders that were not captured and tracked via the browser
    cookie back to any Profile.

    6. Creatives

    We may share promotional media such as banners, logos, or
    specific promotional materials through the “Marketing Tool” available through
    your Refersion dashboard, from time to time. You can directly download the
    media or copy the HTML embed code in order to share via your own channels.

    7. Data Privacy

    Affiliate acknowledges and agrees that Obagi is required to
    be compliant with respective US state consumer data privacy laws. Obagi and
    Affiliate will each comply with these state laws, and shall: notify each other
    in the event any patient or consumer requests the update or deletion of
    information collected by either Obagi or Affiliate; ensure that reasonable
    safeguards have been implemented to ensure compliance with these state laws;
    not share, sell or disseminate by any means any personal information of any
    patient or consumer that falls under the purview of these state laws; and fully
    cooperate with each other as it pertains to data privacy law compliance.

    Affiliate acknowledges and agrees that due to the operation
    of this Program, Obagi may share your data with its affiliates and/or third
    parties.

    8. Removal from Referral Program

    If an Affiliate wishes to be removed from the Program, they
    can do so by contacting: [email protected]. Any
    breach or non-compliance with any of these Terms and Conditions, or if your
    account is no longer classified as being in good standing, may result in
    removal from the Program, as determined by Obagi in its sole discretion.
    Termination of your Obagi account will also result in removal from the Program.
    Any outstanding Revenue generated through the Program prior to removal will be
    paid out during the next payment cycle, as allowed under respective state law.

    9. General

    Use of the Program is subject to a fair use policy which
    gives Obagi the right to review each and every order. Obagi retains the right
    to cancel any order that does not comply with its Terms of Use or is suspected
    to be fraudulent.

    The Program may only be available for a limited time and is
    subject to change or cancellation by Obagi at any time. Obagi reserves the
    right to change or cancel the Program at any time upon notice to the Affiliate.
    Should Obagi terminate the program, any outstanding Revenue shall be paid out within
    45 days after the last date the Program is operational, as allowed under
    respective state law.

    Obagi does not transfer any intellectual or other property,
    or proprietary rights to Affiliate. All rights, title and interest in any Obagi
    product and the ProAffiliate Program or any material created in connection with
    Obagi are owned by Obagi and are only for the Affiliate’s use in connection
    with the Program.

    Obagi makes no warranties or representations of any kind,
    whether express or implied, with regard to the Program, and shall utilize
    reasonable efforts to maintain the Program in at least the same manner as it
    maintains its obagi.com website. Obagi makes no representation that the
    operation of the Program website will be uninterrupted or error-free and Obagi
    will not be liable for the consequences of any interruptions or errors.

    By participating in this Program, you acknowledge and agree
    that the Program may not be authorized or regulated by all state laws and that
    participation is undertaken at your own risk. Affiliate further agrees to
    indemnify, defend, and hold harmless Obagi, its affiliates, officers,
    directors, employees, agents, and representatives (collectively, the
    "Indemnified Parties") from and against any and all claims,
    liabilities, damages, losses, costs, and expenses (including reasonable
    attorneys' fees) arising out of or in any way connected with: (i) your
    participation in the Program; (ii) any breach by you of these terms and
    conditions; (iii) any violation by you of any law or the rights of a third
    party; (iv) any claims or disputes related to your participation in the Program
    arising in states where the Program is not authorized or regulated.

    To the fullest extent permitted by applicable law, in no
    event shall the Indemnified Parties be liable for any indirect, incidental,
    special, consequential, or punitive damages, or any loss of profits or
    revenues, whether incurred directly or indirectly, or any loss of data, use,
    goodwill, or other intangible losses, resulting from: (i) your participation in
    the Program; (ii) access to or use of or inability to access or use the
    Program; (iii) any unauthorized access to or use of our servers and/or any personal
    information stored therein; (iv) any interruption or cessation of transmission
    to or from the Program; (v) any bugs, viruses, Trojan horses, or the like that
    may be transmitted to or through the Program by any third party; or (vi) any
    errors or omissions in any content or for any loss or damage incurred as a
    result of the use of any content posted, emailed, transmitted, or otherwise
    made available through the Program.

    These Terms and Conditions shall be governed by and
    construed in accordance with the laws of the State of Delaware, without regard
    to its conflict of law principles. Any legal suit, action, or proceeding
    arising out of or related to this indemnity clause or the Program shall be
    instituted exclusively in the federal or state courts located in the State of
    Delaware.

    If any provision of these Terms and Conditions is held to
    be invalid or unenforceable, such provision shall be struck, and the remaining
    provisions shall be enforced to the fullest extent under law.

    We may amend, update or otherwise change, at any time and
    without prior notice, any or all of the Terms and Conditions contained herein.
    By participating in the Program, you agree to use the Program in the manner
    specified herein and are hereafter bound by these Terms and Conditions. If you
    do not agree to these Terms and Conditions in their entirety, you are not able
    to register as an Affiliate or participate in the Program in any manner.







































































    You can always re-visit these Terms and Conditions at any
    time. If you have any questions, please email [email protected].

    ProAffiliate Privacy Notice



    This Privacy Notice is issued by Refersion (“Refersion” or
    “we”), regarding its Affiliate Marketing System (“Affiliate Program”), which
    describes how we may collect and use personal data and the rights granted to
    merchants, affiliates and customers (collectively, “you” or “your”) regarding
    their respective data.



    For Obagi’s Privacy Policy, please visit https://privacy.obagi.com/privacy-policy.



    By joining the Affiliate Program, you signify your approval
    of the terms set out in this Privacy Policy, and other terms and conditions. If
    you do not agree to this Privacy Policy, you must not participate in or use the
    Affiliate Program.



    We may update this Privacy Policy from time to time in
    order to reflect, for example, changes to our privacy practices or for other
    operational, legal, or regulatory reasons. By continuing to use our Affiliate Program
    after these changes are posted, you agree to the revised policy.



    Personal Information Controller



    Any personal information provided to or gathered by
    Refersion under this Privacy Notice will be stored and controlled by Refersion
    (the data controller).



    Information collected from Merchants



    When a merchant uses the application, we are automatically
    able to access certain types of information and details from your respective Shopify
    account such as email, first name, last name, shop information (shop domain,
    shop currency, shop address, etc.). We collect this information to provide you
    with our services; for example, to confirm your identity, contact you, provide
    customer support when you contact us, provide you with advertising and
    marketing activities, etc.



    Information collected from Affiliates



    When an affiliate signs up to join a program, we collect
    some information to inform merchants such as email, personal information,
    payment details, social network information, etc. The information is provided
    to help the merchant evaluate the affiliate’s background and potential, along
    with process specific activities within the application, and further contact the
    affiliate as needed.



    Information collected from Customers when
    visiting merchant website



    In order to track referral orders, when customers visit a merchant’s
    website and make a purchase, the UpPromote system will collect information regarding
    the order such as total order, order items, order ID, amongst others.



    About Cookies



    “Cookies” are data files that are placed on your device or
    computer and often include an anonymous unique identifier.



    Cookies are created when a user's browser loads a
    particular website. The website sends information to the browser which then
    creates a text file. Every time the user goes back to the same website, the
    browser retrieves and sends this file to the website's server.



    For more information about cookies, including how to
    disable them, visit allaboutcookies.org.



    Because cookies allow you to take advantage of some of the Affiliate
    Program’s essential features, we recommend that you leave them turned on.



    Information sharing



    Ensuring your privacy is important to us. We do not share
    your personal information with third parties except as described in this
    privacy policy. We may share your personal information with third-party service
    providers who we employ to process specific functions; examples include
    providing email marketing activity, analyzing data and other marketing support,
    data privacy and security services, etc. Third-party service providers have
    access to personal information only as needed to perform their functions and
    they must process the personal information in accordance with this Privacy Notice.



    We may also disclose your personal information to any third
    party with your prior consent.



    Use of Refersion app by Children



    Refersion is not intended for children. If you are under the
    age of 16, you may use the Affiliate Program only with the supervision of your
    parent or guardian.



    Your Rights



    Refersion understands that you have rights over your
    personal information, and takes reasonable steps to allow you to access,
    correct, amend, delete, port, or limit the use of your personal information. If
    you are using the system and wish to exercise this right, please contact us at [email protected].
    We may require that you provide us with acceptable verification of your
    identity before providing access to such information.



    If you are an affiliate and wish to exercise these rights,
    please contact Obagi directly, as we serve as a processor on their behalf and
    can only forward your request to them to allow them to respond.



    Contact information



    If you have any questions about your personal data or this
    Privacy Notice, please contact us by email at [email protected].